Diane Gherson

Senior Vice President, Human Resources, IBM

Diane Gherson is the CHRO of IBM, a global cloud, technology and services company spanning 170 countries with more than 360,000 employees worldwide. As a member of the top leadership team, she has worldwide responsibility for the company’s people and culture including talent, skills, leadership, and employee experience.

 

During her tenure as CHRO, IBM has dramatically shifted its business portfolio. Diane has redesigned all aspects of the company’s people agenda from skills to work design, careers, leadership, and performance culture. At the same time, she has reinvented the HR function through a digital transformation on a data analytics and AI platform. She has championed the company’s global adoption of design thinking and agile methods at scale, and led a company-wide, co-created overhaul of performance management. Diane has been an external advocate for social issues affecting employees, such as DACA and transgender inclusion. Under Diane’s leadership in stewarding diversity and inclusion, IBM received for the fourth time the prestigious 2018 Catalyst Award for global efforts to advance diversity and women in business. The company was also named Forbes’ Top 10 World’s Best Employers in 2017.  

 

With a U.S. patent in the field of predictive analytics, Diane is a leading voice on the topic of reinventing the profession of HR to create consumer-grade experiences and broader engagement for employees, predictive advice for business leaders, and improved productivity for the business. She has incorporated AI and automation into IBM’s HR offerings, resulting in hundreds of millions of dollars in benefits. Diane was recently profiled in Forbes, Harvard Business Review, and interviewed by The Wall Street Journal, Fortune, NPR and CBS This Morning on the future of work, Agile HR and other HR topics.  

 

In 2018, Diane was both named HR Executive of the Year by Human Resource Executive Magazine and was elected as a Fellow of the National Academy of Human Resources (NAHR), the highest honor granted in the human resource profession. She serves on the board of directors of the HR Policy Association and the American Health Policy Institute.
 

Diane joined IBM in 2002 from consulting firm Willis Towers Watson where she led the global pay and performance management practice. Diane earned a Bachelor of Arts with honors from Trinity College, University of Toronto, and a master’s degree in Industrial and Labor Relations from Cornell University. She is all but dissertated in the PhD program at the Sloan School of Management.