In 2023, retailers are facing challenges on multiple fronts. Consumers are increasingly fragmented by generation, spending power, life stage, and attitude, and the impact of inflation and other...
Think about the kinds of experiences customers expect in today’s digital-first world - they are both fast and frictionless. While these experiences should appear seamless to the customer, there...
I am excited to announce a series of senior leadership changes that take effect immediately. First, Tom Rosamilia has decided to retire by June 30, 2023. Until then, he will continue working on...
In the pursuit to modernize, financial institutions are finding themselves in an arms race against cybercriminals to defend their digital frontlines from much more bolder and sophisticated...