Gartner recently released its Magic Quadrant for IT Services for Communications Service Providers, Worldwide, and IBM was positioned as a Leader for the 11^th consecutive year.

Gartner indicates Leaders are suited for most ITS-CSP engagements. They are market-leading in several digital business transformation capabilities, execute well against their current vision, and are well-positioned for the future.

Critical Capabilities

Another Gartner report, Critical Capabilities for IT Services for CSP Digital Business Transformation, Worldwide, adjacent to the Magic Quadrant report, says, “As an essential companion to the Gartner Magic Quadrant, this Critical Capabilities provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis.” In this report, IBM ranked 1st in the Digital Business Managed Services Use Case.  

IBM’s Work with CSPs

IBM leverages many of its strengths noted in the report to serve communication service providers around the world. Earlier this year, DISH Wireless announced the launch of its much-anticipated 5G network service, made possible in part through IBM Consulting, network orchestration, and AI automation technology. Over the next year, DISH Wireless plans to expand its network coverage from 20% to 70% of the US population, and IBM will support the provider with their Business Support Systems and future network slicing offerings.

“We are honored to be recognized as a Leader by Gartner in IT Services for CSPs,” said Steve Goetz, Vice President and Senior Partner, IBM Consulting. “We look forward to our continued work in supporting transformation journeys for our telco clients, so they are set-up for long-term growth and success.”

To read the full 2022 Gartner Magic Quadrant for IT Services for Communications Service Providers, please click here. To read the full 2022 Critical Capabilities for IT Services for CSP Digital Business Transformation, please click here.

Source: Gartner, Magic Quadrant for IT Services for Communication Service Providers, Worldwide, Jouni Forsman, Amresh Nandan, 31 October 2022.

Source: Gartner, Critical Capabilities for IT Services for CSP Digital Business Transformation, Worldwide, Jouni Forsman, Amresh Nandan, 1 November 2022.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.