Joanne Wright
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Senior Vice President, Transformation and Operations
Joanne Wright is Senior Vice President, Transformation and Operations.
Joanne Wright drives IBM's enterprise transformation as the company's "Client Zero" – delivering $4.5 billion in savings by the end of 2025 while simultaneously proving how AI and hybrid cloud unleash productivity, innovation, and growth at global scale. She delivers measurable business outcomes by transforming IBM's own operations first, then demonstrating these proven strategies to clients worldwide.
Leading IBM's operations, procurement, CIO, Chief Data and Analytics Office, and Global Real Estate organizations, Joanne has transformed how the company works. With her "Client Zero" vision, Joanne has revolutionized IBM through three core principles: eliminating operational complexity, simplifying end-to-end workflows, and automating manual tasks while embedding AI everywhere. Her teams saved an estimated 3.9 million hours in 2024 alone by deploying watsonx AI and automation tools, and under her leadership, IBM has redesigned its operating model, reimagined quote-to-cash processes, and deployed AI to create transparent, intelligent, and predictive supply chains that set the standard for enterprise transformation.
In her 25-year career at IBM, Joanne has held key leadership roles across procurement, manufacturing, supply chain, real estate, client support and operations. Her Client Zero approach doesn't just improve internal productivity – it creates a blueprint for how enterprises can harness AI to transform their businesses and unleash a new era of growth.
Joanne champions diversity and inclusion as head of IBM's Women at IBM Community, where she founded the company's Women's Business Resource Group. Her leadership has earned recognition as Female Executive of the Year (Stevie Awards, 2022 and 2019) and as a two-time Fortune Most Powerful Women Next-Gen Award recipient.
Joanne holds a bachelor’s degree from Glasgow Caledonian University. She enjoys spending her personal time with her teenage twins and is an avid tennis, swimming and cooking fan.