Nedgia, the gas distributor of the Naturgy Group, has transformed its customer service model through a leading digital evolution project that uses generative artificial intelligence agents. IBM (NYSE: IBM) Consulting designed and implemented the project, creating an innovative contact center supported by virtual agents.
Elior Group, and IBM (NYSE: IBM) announce their association with the creation of an “agentic AI & Data Factory” to serve Elior Group's innovation, digital transformation, and improved operational performance.
Today, IBM is announcing that Deutsche Telekom, one of the world's leading providers of telecommunications and IT services, serving millions of residential and business customers, will implement the AI-powered solution IBM Concert, enabling intelligent automation in patch management and the orchestration of security-related activities.
At IBM, we’re embedding AI across the Maximo Application Suite through powerful AI capabilities that automate tasks, streamline workflows and enhance decision-making. Not just an intelligent...
I am excited to announce that IBM Maximo Application Suite (MAS) version 9.1 is now generally available. This release brings powerful new capabilities to MAS, designed to empower clients with the technology they need to deploy end-to-end asset lifecycle management in the data and AI era.
Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting
Elior Group and IBM France Announce a Collaboration to Make Elior Group a Company Focused on Data, Artificial Intelligence and Agentic AI
