Artificial intelligence news

IBM z/OS has been the foundation for enterprises that need unmatched reliability, scalability and security. In 2025, IBM is building upon this strong foundation with z/OS 3.2, the next release of the IBM flagship mainframe operating system, designed to unlock the value of the new IBM z17. This latest version of z/OS is engineered to allow clients to integrate their applications and data into hybrid cloud environments, while leveraging the strengths of the mainframe to support today’s AI-driven workloads.

Nedgia, the gas distributor of the Naturgy Group, has transformed its customer service model through a leading digital evolution project that uses generative artificial intelligence agents. IBM (NYSE: IBM) Consulting designed and implemented the project, creating an innovative contact center supported by virtual agents.

Elior Group, and IBM (NYSE: IBM) announce their association with the creation of an “agentic AI & Data Factory” to serve Elior Group's innovation, digital transformation, and improved operational performance.

Today, IBM is announcing that Deutsche Telekom, one of the world's leading providers of telecommunications and IT services, serving millions of residential and business customers, will implement the AI-powered solution IBM Concert, enabling intelligent automation in patch management and the orchestration of security-related activities.

At IBM, we’re embedding AI across the Maximo Application Suite through powerful AI capabilities that automate tasks, streamline workflows and enhance decision-making. Not just an intelligent...